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HMP Consulting Presentation 2010 Issuu

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Unified Communications as a means to process and cost optimization

on 30.11 by a workshop of the HMP advice under the CON.ECT training on "Unified Communications as a means to process and cost optimization" instead. For information and registration please click on the link .

Unified Communications as a means to process and cost optimization

motivation

Unified Communications is an overused buzzword, behind which is hidden but the legitimate objective of the user without too much active assistance of his (as few) devices with very uniform user interface, using the best of all currently available transport routes ( wireless or wired) to grant access to necessary just to him of applications (business or private), of course within its rights and depending on its currently active activity.

target

aim is to create awareness of the possibilities and the limitations of the use of UC are connected.

content

A moderated and technical information but also reference examples and practical value enriched Workshop concrete Optmierungspotenziale be worked out, which may be accessible by the use of UC .

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Berlecon Studie: UCC in Deutschland -- Status quo, erzielte Ergebnisse und Investitionspläne

audience
The study is aimed to all companies that want to know how much German companies with the implementation of unified communications and collaboration (UCC) really are and what are the plans for the next two years. The presented representative survey results as a benchmark for determining the own need for action to be used in UC.
experienced user companies, what to look for the solution selection and may identify implementing partners are eligible.


Summary
Unified Communication & Collaboration (UCC) is a topic in a majority of German companies arrived, and many part-or pilot projects have been implemented.


The study analyzes input and investment plans for UCC infrastructure and applications, points to the progress in implementing integrated UC solutions and discussed the relevance of external operating models in the UCC context. In addition, the survey results provide insight into strategies, results and experiences in the practical implementation of integrated UC solutions.


For the current study "UCC in Germany led Berlecon psephos together with the Market Research Institute, a representative Survey of 161 ICT managers in German companies with more than 100 employees through.


to study

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Thomas Schmutzer im Interview zu BPR und UC

See the interview with Thomas Schmutzer about Business Process Routing and Unified Communication in HMP Youtube Channel

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Kolumne: Unified Communications – der mögliche Nutzen

To introduce unified communications in their businesses, it makes sense to deal with business processes and to identify those with high communication intensity where many people from different areas and departments are involved.

Reads well, it sounds plausible and initially is not difficult, but on second glance, well, an evaluation process that, when full seriousness operated - requires attention. So why all? What are really the benefits of unified communications, which the previous effort are worth it? In the end, you can accomplish with your business 3 big jumps, first by improving the personal productivity of the employees, then expand to the whole group or . teams and finally to the whole company.

means the use of UC for the individual employee, that he as the right person in your company for its concern identified more quickly and can reach the said colleagues better. More efficient communication (by choosing the right communication channel) and faster retrieval of information can increase employee productivity. Extended to teams or groups working together, this means more rapid coordination with others, and the reduction of media breaks and thus the extraction of time which is lost to the information in the various transfer systems used (as you noted, for example, in a meeting on paper something, and this valuable information now across the company make do available). And finally there is the goal, the existing business model to change through Unified Communications, or to establish new . Thus, for example banking and insurance customers in virtual stores support the customers and thus treading new ground. The limits can be changed and thus enable a new level.

Therefore, it is so important to deal in advance with the processes and procedures and this genau zu kennen, um mit Unified Communications Verbesserungen im täglichen Doing und Erfolge für Ihr Unternehmen zu verzeichnen. Denn je genauer Sie sich mit den Prozessen beschäftigen, desto besser wissen Sie, was Ihre Mitarbeiter benötigen und können so die Akzeptanz von UC in Ihrem Unternehmen gewährleisten.

Mag. Thomas Schmutzer

Geschäftsführer HMP Beratungs GmbH